How long does it take to receive my refund? 

As far as the credit card refund process, it depends on which payment method you used. As soon as we received your request, our system has already canceled/issued a refund. However, your payment portal may take up 1- 10 business days.

For example, Paypal seems to reflect a refund within 1- 2 business days while Visa/ Master may reflect the amount in 4-10 business days. Should you have any questions, please reply to this email so that we can track down our conversation.