How We Process and Track Orders at HOBBYWING North America

Order Processing:
At HOBBYWING North America, we strive to treat every order with utmost priority. Once you place an order on our website (HobbywingDirect.com), our fulfillment team begins processing it promptly. We work diligently to ensure that your order is packed accurately and securely.
 
Shipping Label and Tracking:
After your order has been processed, we generate a shipping label for your shipment. Once the shipping label is created, we will send you an automated email containing a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate its delivery date.
 
Estimated Time of Departure (ETD):
To provide you with the most up-to-date information regarding the status of your order, our fulfillment team will contact you directly to confirm the latest estimated time of departure (ETD). This ensures that you have accurate and timely information about when your order will be on its way to you.
 
How to Track Your Order:
To track your order, simply visit our website (HobbywingDirect.com) and log in to your account. Once logged in, navigate to the "My Orders" section, where you will find a list of your recent orders. Locate the specific order you want to track and click on the associated tracking number. This will redirect you to the shipping carrier's website, where you can view the real-time status of your shipment.
 
We hope this article has provided you with a clear understanding of our order processing and tracking procedures. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you throughout the entire process.