As far as the credit card refund process, it depends on which payment method you used. As soon as we received your request, our system has already canceled/issued a refund. However, your payment portal may take up 1- 10 business days.
For example, Paypal seems to reflect a refund within 1- 2 business days while Visa/ Master may reflect the amount in 4-10 business days. Should you have any questions, please reply to this email so that we can track down our conversation.